Payment error, what should I do ?

Problem paying on MadeNight? Here are steps to quickly resolve the error.

Payment error, what should I do ?
Quentin
Jan 20, 2024

What is 3D Secure ?

At MadeNight, we have integrated the 3D Secure protocol in order to offer an additional layer of security during your online transactions. This protocol adds a verification step that confirms that you are the owner of the card used for the purchase.

In case of difficulty

If you encounter difficulties during the payment process, there are several solutions available to you:

  • Log out and then reconnect to your MadeNight account.
  • Reload the payment page.
  • Verify the information you have entered, including your card details.
  • As a last resort, contact us directly for quick support.

Compliance and security

MADeNight operates in France and complies rigorously with local regulations. We use Stripe, one of the most secure payment processors, to encrypt every transaction. No sensitive data is stored on our side.

We remain available for any questions or concerns you may have about your transactions or other services. Your satisfaction and safety are our priorities.